Frequently Asked Questions

Yes! You can customise your workbench directly on our website using our online configurator — choose your size, frame, worktop, accessories, and more. For trolleys or large custom requests, feel free to contact us.

Our configurator lets you build your perfect workbench in just a few steps. Simply select your preferred dimensions, materials, and add-ons, then get an instant price before checkout.

Yes, all our workbenches and trolleys are proudly designed and manufactured in the UK using quality materials.

Absolutely. We supply everything from standard benches to super heavy-duty workbenches and industrial trolleys built for tough environments.

Our workbenches range in capacity from 300kg to over 1200kg depending on the model. Specs are listed on each product page.

Yes — all of our products are delivered fully assembled and ready to use. No flat-packs or assembly required.

If your order hasn’t gone into production or dispatch, we may be able to make changes. Please contact us as soon as possible.

Yes, we work with trade, industrial, and commercial customers. Contact us for custom pricing on large or repeat orders.

We accept all major credit/debit cards, bank transfers, and secure online payments through our website.

Delivery times vary by product. Standard items are usually delivered in 15–25 working days, while custom-made items may take longer.

Yes, we offer delivery throughout the UK. For offshore or remote locations, please contact us for a quote.

Yes, you can collect your order from our facility in Mossley, Greater Manchester. Please contact us to arrange collection.

Yes, you’ll receive a dispatch confirmation via email with delivery details and tracking information (if applicable).

You have 14 days to cancel your order under Consumer Contracts Regulations (excluding custom-made items). Items must be unused and in resalable condition.

Please inspect your delivery and contact us immediately if anything is damaged or incorrect. We’ll arrange a refund, replacement, or repair under the Consumer Rights Act 2015.

Refunds are processed within 14 days of receiving the returned item and approved inspection. Bank processing times may vary.